Terms of service
Terms of Service
Last Updated: July 2026
Welcome to Velvora Wellness. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. About Velvora Wellness
Velvora Wellness operates this website to provide premium wellness and personal care products designed to support a healthier lifestyle.
Throughout the site, the terms "we," "us," and "our" refer to Velvora Wellness.
2. Acceptance of Terms
By using this website, you confirm that:
- You are at least 18 years of age or have permission from a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- You agree to comply with all applicable laws and regulations.
3. Products and Services
We strive to display our products, descriptions, specifications, and pricing as accurately as possible. However, we do not guarantee that all information on the website is completely accurate, current, or error-free.
We reserve the right to:
- Modify or discontinue products at any time.
- Limit quantities available for purchase.
- Refuse service or cancel orders at our sole discretion.
- Correct pricing, inventory, or typographical errors without prior notice.
4. Orders and Payment
By placing an order, you agree that:
- All information provided is accurate and complete.
- You are authorized to use the selected payment method.
- Your order may be canceled if fraudulent activity is suspected.
Orders are subject to acceptance and product availability.
Payment must be successfully processed before your order is shipped.
5. Pricing
All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.
Prices may change without prior notice.
Applicable taxes, duties, or import fees may be charged depending on your location and are the responsibility of the customer unless otherwise specified.
6. Shipping
Shipping times provided on our website are estimates only and are not guaranteed.
Velvora Wellness is not responsible for shipping delays caused by:
- Weather conditions
- Customs inspections
- Carrier delays
- Public holidays
- Force majeure events
- Incorrect shipping information provided by the customer
For complete details, please refer to our Shipping Policy.
7. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
By placing an order, you acknowledge that you have reviewed and accepted our Return & Refund Policy before completing your purchase.
8. Warranty
Certain products are covered by our 90-Day Limited Warranty against manufacturing defects.
The warranty does not cover:
- Normal wear and tear
- Accidental damage
- Improper use
- Unauthorized modifications
- Cosmetic damage that does not affect product functionality
Please refer to our Warranty Policy for additional details.
9. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product images
- Graphics
- Videos
- Text
- Product descriptions
- Icons
- Website design
- Branding
is the exclusive property of Velvora Wellness or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may not reproduce, distribute, modify, or use any content without prior written permission.
10. User Conduct
You agree not to:
- Violate any applicable laws.
- Submit false or misleading information.
- Attempt to interfere with the security or operation of the website.
- Upload malicious software or harmful code.
- Use the website for unlawful or fraudulent purposes.
- Copy or exploit website content without authorization.
Violation of these Terms may result in termination of access.
11. Health Disclaimer
Products sold by Velvora Wellness are intended to support general wellness and comfort.
They are not intended to diagnose, treat, cure, or prevent any disease.
Information provided on this website is for informational purposes only and should not replace professional medical advice.
Always consult a qualified healthcare professional before using any wellness product if you have a medical condition, are pregnant, or are under medical supervision.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Velvora Wellness shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of our website
- Purchase or use of our products
- Website interruptions
- Delayed shipments
- Loss of profits or data
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
13. Disclaimer of Warranties
Except as expressly stated in our Warranty Policy, all products and services are provided on an "as is" and "as available" basis.
We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
14. Third-Party Links
Our website may contain links to third-party websites for your convenience.
Velvora Wellness is not responsible for the content, policies, or practices of any third-party websites.
Accessing third-party websites is at your own risk.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Changes become effective immediately upon publication on this website.
Continued use of the website after any updates constitutes acceptance of the revised Terms.
17. Governing Law
These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which Velvora Wellness operates, without regard to conflict of law principles.
18. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Velvora Wellness
Email: info@velvorawellness.com
Website: https://velvorawellness.com
Our customer support team aims to respond to all inquiries within 24–48 business hours.